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Benefits Support Forums

Hosted by Chief Human Resources Officer Jeff Risinger, the health system holds periodic virtual benefits support forums to answer common employee questions.

Links to the summaries of previous forums are below. The summaries are posted to 24/7, which requires a login.

August 13, 2026

Focused largely on the Jan. 1, 2027, change to coverage for GLP-1 medications, leaders explained the rationale behind the decision, answered questions from employees, and shared resources available to help those affected.

June 30, 2026

Focused on the new digital benefits assistant called Benni (bottom right of Benefits Connection website), pharmacy formulary timelines, prior authorization process, flexible spending account documentation, retirement resources, maintenance medications and questions about 2027 benefits.

June 2, 2026

Focused on ambulatory surgery centers, prescription access, pharmacy costs, ID cards, dependent access, claims questions and provider networks.

May 19, 2026

Guiding principles for benefits design, explanation of benefits (EOB) statements, appointment scheduling, pharmacy processes.

May 5, 2026

Prior authorizations, the HSA Advantage Plan, explanation of benefits statements, preventive care, prescription access and where to go for help.

April 21, 2026

Medical plan – what’s changed/stayed the same, provider networks, pharmacy coverage, prior authorizations and claims.